FAQ

  1. I've heard that your facility is different. What does that mean?
  2. How do you know if my dog will fit in?
  3. What about toy breeds and very old dogs?
  4. Can I bring my dog's special "blankie"?
  5. What about a dog that's never been away from home?
  6. What will my dog do during the day?
  7. What about when it rains?
  8. What will my dog eat?
  9. Will my dog get dirty?
  10. What shots will my dog need?
  11. What if a dog gets sick?
  12. I'll be tired after my trip, will you bring my dog home?
  13. Are you a licensed and accredited facility?
  14. Can you train my dog when he's with you?
  15. If I want to board my dog do I need to make a reservation?

I've heard that your facility is different. What does that mean?

What makes Anderson Acres special is our unique approach to each dog's stay here. We use a community system which means that your dog will be placed in a group with other dogs of similar size and temperament. Our objective is to give dogs a fun, safe place to stay while their owners are away.

How do you know if my dog will fit in?

Acceptance for boarding at Anderson Acres is accomplished through interviews and on-site visits for both you and your dog and a brief evaluation of your dog's temperament and physical needs. This introduction helps us to select which of our community groups will fit your dog best. These steps help ensure that your pet's stay will be a successful one.

What about toy breeds and very old dogs?

We can accommodate all sorts of special needs dogs. Large or small, young or old, and those with special health needs.

Can I bring my dog's special "blankie"?

We encourage each family to bring a 'scent reminder' from home. This could be a special toy, blanket or a family members old shirt. Please keep in mind that we need to be able to fit it into our washing machine!

What about a dog that's never been away from home?

In some cases where the pet is very shy or fearful, we might suggest the dog stay for periods of day care or overnights prior to their longer planned stay with us. These shorter visits have a positive effect on the dog's comfort level and help reduce separation anxiety and stress.

What will my dog do during the day?

Throughout the day your dog will have access to several acres of outside play areas. He will be able to climb on hay structures, wade in pools, play with his friends or just plain bask in the sun. These group activities are always staff supervised and we constantly keep a watchful eye to make sure the dogs are all compatible.

What about when it rains?

When the weather becomes uncomfortable outside your dog will have access to our 2,400 square foot kennel building. Inside, there are raised platforms, ample bedding and radiant heat.

What will my dog eat?

We feel it is important that your pet stay on the same diet that he has at home, so we ask that you bring enough food for him to last his entire visit. Any of your dogs vitamins, supplements or medications are given at no extra charge. There is a full time qualified veterinary technician on site to monitor your dog's well being. Fresh water is available all the time.

Will my dog get dirty?

Depending on your dogs activity level he may get very dirty while playing at Anderson Acres, and as a result will receive a complimentary bath just before going home. Ears are cleaned and nails are clipped at no extra charge.

What shots will my dog need?

We require proof of three current vaccinations: Distemper, Bordetella and Rabies. This information can be faxed or phoned in by your vet or you may bring written records with you when you visit. Vaccination expiration dates will be stored in our computer in order to help maintain current status of this information for future stays.

What if a dog gets sick?

There is a qualified veterinary technician on site at all times to monitor your dog's health. Trips to the vet from Anderson Acres will be arranged as needed and an emergency animal facility is only moments away.

I'll be tired after my trip, will you bring my dog home?

Chauffeured pick-up and delivery service are available to and from your home.

Are you a licensed and accredited facility?

We have all licenses, permits and insurance requirements necessary to meet and exceed all Sonoma County and America Boarding Kennel Association standards.

Can you train my dog when he's with you?

Training for obedience or behavior issues is available while your dog is boarding. Our staff will help you understand the nature of your dog whether it is a puppy or an adult. We do offer a three week board and train program. Please see the training page.

If I want to board my dog do I need to make a reservation?

After the screening visit to assure that your dog will be comfortable here, you should always call to make advance reservations (707 588-8494). For the major holidays we fill to capacity months in advance.